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Contact Interaction Center Online Application for (Virtual) Teams

Low start-up costs, low monthly fees—No hardware needed (except phones and a device such as a pc or laptop) to install or manage.

Advanced Customer Interaction Center features—Empower your team with advanced functionalities like skills-based routing, multimedia queuing, and realtime monitoring and reporting.

Your agents, anywhere—Unite local and remote agents under one virtual center/department. All information is routed through our hosted customer interaction center application, so you can establish routing rules and agent groups without experiencing the limitation of a single physical location.

Get started quickly—Deploying a customer interaction center is now fast and easy; our jumpstart program gets you up and running fast.

Change is good—Configure your customer interaction center or make changes on the fly, without any assistance from your IT department. If you have a telesales group, a technical support helpdesk, or a customer service department, we have a solution for your business.

We offer online local, freephone and premium rate telephone numbers in more then 120 countries which are near-immediately available.
All the key features are available to you immediately, and the four-hour Jumpstart training methodology lets you focus on customer service without delay. See the features below to learn more.